Customization

We understand transparency is important. All calculated costs will be presented during onboarding.

Customization Fees

Customization fees will vary based on many factors including product packaging, materials, and disassemble and reassembly if necessary. Average custom costs range from $5.50/unit/print area to $15.50/unit/print area

Disassembly and Reassembly Fee

This is the fee charged for items that require us to disassemble the unit to customize and the cost to reassemble, including any additional parts, packaging, etc. We understand transparency is important, and all of these costs will be presented to you during the Customization Options step of our onboarding process.

Repacking Fee

This is the fee charged for items that require repackaging. This fee may be assessed if the original product packaging is not usable after unit removal. This fee would cover additional materials or special handling processes to repackage.

Oversize Storage Fees

An Oversize storage fee may be assessed on any items exceeding 18 inches (46 cm) on its longest side, 14 inches (36 cm) on its median side, or 8 inches (21 cm) on its shortest side or 20lbs(9kg).

Shipping Insurance Fees

This is a per-unit shipping insurance fee that covers you for the entire value of your product, profit, and personalization fees due to loss or damage by a shipping carrier. This fee will be assessed at the product level.

Premium Product Fees

Due to the cost of insurance coverage for your products we charge a fee of $2/unit/month for every $100 of value over the first $50 wholesale value. For example, if your product costs $50 and under at wholesale value no fee would be assessed. If your product costs $150/unit a $2/unit/month fee would be assessed and added to your storage costs. It would be prorated depending on the value and length of storage time duration.